For eCommerce DTC brands shipping frozen or refrigerated products, their carrier isn’t just a logistics partner—it’s part of the customer experience. No matter how good your product is, if your order shows up late, thawed, or damaged, you’ve lost the sale and your customer’s trust. Cold-chain shipping leaves zero margin for error. That’s why choosing … Read more
Shipping is one of the most critical aspects of running a direct-to-consumer (DTC) brand—for perishable goods, the stakes are even higher. Every delay, failed delivery, and packaging mistake doesn’t just cost money—it leads to spoiled products, lost customers, and damaged trust. The right shipping strategy keeps your products’ quality intact, reduces waste, and maximizes margins. … Read more
In eCommerce, acquiring a customer is just the beginning. The real challenge? Keeping them. That’s where Customer Lifetime Value (LTV) comes in—a metric that determines how much gross margin a customer generates over time. One of the biggest factors influencing LTV is delivery. A seamless delivery experience can turn a first-time buyer into a loyal … Read more
As companies work to scale, the complexities of logistics and operations grow, particularly for perishable ecommerce brands. Here’s a comprehensive guide for navigating peak season shipping, designed to address common pain points such as supply chain complexity, managing inventory and customer support. Optimize inventory placement across facilities Maintaining optimal inventory levels becomes increasingly complex … Read more
Grip has been named to FreightWaves’ prestigious FreightTech 100 list for the second consecutive year, highlighting its continued innovation in the freight technology sector. Since being named on the 2024 FreightTech 100, Grip has continued to push boundaries in the perishable shipping industry by launching nationwide fulfillment services and developing the first order management system … Read more
August 8, 2024 – Forget the busy professionals of New York City or the celebrities of Los Angeles — when it comes to the kings of online shopping, the unassuming residents of Denver, Colorado have taken the crown. The Rocky Mountain town has emerged as America’s top online shopping city, with locals averaging a stunning 151 … Read more
MIAMI, May, 16, 2024 – Grip, the leader in perishable supply chain technology and fulfillment, today announced Pulse, a state-of-the-art order management system (OMS) and multi-directional dashboard that provides eCommerce brands with unprecedented insights and control over their operations. Pulse offers groundbreaking features specifically tailored for DTC brands that ship frozen and refrigerated items. These include … Read more
At Grip, we set out with a mission to simplify shipping for perishable eCommerce brands so they can focus on what they do best – scaling and creating incredible products. Today, we achieved a major milestone in that journey: our groundbreaking new order management system to give you unprecedented levels of insight and control over … Read more
